Company News & Events

Press Release

December 15, 2004

Nationally-renown Identity Theft Resource Center (ITRC) Installs and Implements Revolutionary CasePlanner™ Software to Aid Victims of Identity Theft

San Diego, CA – Identity Theft Resource Center (ITRC), the nation's leading non-profit solution center for victims of Identity Theft, recently installed and implemented CasePlanner to manage identity theft cases that are routed to their call center. CasePlanner is manufactured by Global Fraud Solutions, LLC, a Utah based company and international leader in identity theft solutions.

Jay Foley, Executive Director of the ITRC said that "CasePlanner may be the only software solution out there that can address the complexity, diversity, and distributed information needed to resolve even the most complicated Identity Theft cases. With CasePlanner we are able to see trends in crime, and often find subtle nuances that would be impossible to see without this tool. Most importantly, we're able to increase the frequency with which we can get relief to the victims. CasePlanner allows us to coordinate an unlimited number of unique cases and identify any piece of information that links them together”

Up until now, law enforcement, financial institutions, victims, and victim advocacy groups like the ITRC, have relied on paper-based tracking systems to resolve these difficult cases. "It was simply impractical if not impossible to coordinate data between the interested parties, and especially the victim, which contributes to the reason many of these cases just don't get solved” said Foley. Now information is entered once and distributed to all interested parties in a seamless integration. Data can be accessed and delivered electronically or in hard-copy, but the master data is stored in a centralized database. Advanced data mining capabilities give investigators clarity and help connect the dots that very often link one case with another.

"Identity Theft is an epidemic with no end in sight as long as policies and available resources require all parties to be reactive, rather than proactive. CasePlanner tackles the Identity Theft problem head-on by addressing the three primary obstacles – education, coordination, and investigation. With CasePlanner, consumers receive expert guidance, prevention information, and risk management tools to significantly reduce their chances of being victimized in the first place. Victims receive the tools and resources they need to achieve resolution rapidly and efficiently, and provide concise, usable information to all appropriate parties. Investigators can quickly identify trends and organized rings, implement proactive enforcement, share and receive actionable information to solve these cases more quickly and more often, and begin to reduce the overwhelming caseload ” said Mike Barnett, General Manager of Global Fraud Solutions.

CasePlanner is available in two formats: A Consumer application, designed to help individual consumers prevent and resolve Identity Theft; and an Investigative and Reporting system, configured for specific industries such as law enforcement, financial, and insurance. The Consumer application is available to consumers through the ITRC, or through Global Fraud Solutions. The Investigative system is available exclusively through Global Fraud Solutions - 877.230.1164.

Website: www.globalfraudsolutions.com